Shipping policy
HUMOT delivers to every one of the 50 US states, which covers Alaska, Hawaii, and Puerto Rico as well. At this time, we do not offer international shipping.
Processing Time
We handle and prepare orders within 1–3 business days, which runs Monday through Friday and excludes holidays. When your order is sent out, you will get an email confirming the shipment along with tracking details.
Shipping Options
- Standard (7-14 business days): $15
Delivery windows are approximations based on business days, not counting weekends or public holidays. Every order is shipped with tracking included.
Order Tracking
Once your order has been dispatched, an email containing your tracking number will be sent to you. You can follow your package's journey directly on the courier's site (USPS, UPS, FedEx, or whichever carrier is handling it).
Delays
Although we make every effort to stick to the estimated arrival times, occasional delays might happen because of courier problems, weather conditions, or a high number of orders. If your shipment is delayed more than expected, reach out to us at support@humot.shop, and we will look into it with the courier.
Incorrect Address
Make sure to verify the shipping address you provide when checking out. We cannot be held liable for deliveries sent to a wrong address that was supplied by the customer. If you spot a mistake, get in touch with us as soon as you can, and we will do our best to correct the address prior to dispatch.
Lost or Damaged Packages
If your package goes missing during transit or shows up damaged, contact us within 48 hours of the delivery date (or the date it was expected to arrive) at support@humot.shop. We will collaborate with the courier to sort out the problem and set up a replacement or a refund when it is warranted.